Privacy Policy
Who We Are
RiGi Group, LLC ("we," "us," "our") operates the website www.rigigroup.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or communicate with us.
Information We Collect
When you request a free estimate or contact us, we may collect your name, phone number, email address, property address, and the type of service you need. We also automatically collect basic website usage data (IP address, browser type, pages visited) through cookies and analytics tools.
How We Use Your Information
We use your information to respond to your inquiry, schedule inspections and appointments, send you service-related communications (including SMS/text messages, emails, and phone calls), process insurance claims on your behalf, and improve our website and services.
SMS/Text Messaging Terms
By providing your mobile phone number and submitting a form on our website, you consent to receive recurring SMS/text messages from RiGi Group, LLC. Messages may include:
Appointment confirmations and reminders
Follow-ups regarding your estimate or service inquiry
Service updates and project notifications
Promotional offers and seasonal maintenance reminders
Message Frequency: Message frequency varies. Up to 5 messages per week.
Message and data rates may apply.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts.
Help: Reply HELP to any message or contact us at (913) 221-3137 or [email protected].
Consent is not a condition of purchase. You are not required to opt in to SMS to receive our services.
No mobile information sharing: We will not sell, share, or distribute your phone number or SMS opt-in data to any third parties or affiliates for marketing purposes.
How We Share Your Information
We do not sell your personal information. We may share your data only with trusted service providers who help us operate our business (such as our CRM and messaging platforms), with your insurance company if you request claims assistance, or when required by law.
Data Security
We use reasonable safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. You can opt out of text messages by replying STOP and opt out of marketing emails by clicking unsubscribe. To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date.
Contact
RiGi Group, LLC
Phone: (913) 221-3137
Email: [email protected]
Website: www.rigigroup.com